1. Acceptance of terms
By accessing or using the Cleanlemons platform and websites (including www.cleanlemons.com, system.cleanlemons.com and demo.cleanlemons.com), you agree to these terms and conditions. If you do not agree, do not use the platform.
2. Platform role
CLEAN LEMONS ENTERPRISE provides a SaaS platform for cleaning operators — including scheduling, client and property records, staff tools, invoicing and related features. We are not a party to agreements between an operator and its own clients or third parties for cleaning or other services.
3. Account responsibilities
You are responsible for the accuracy of information submitted, the security of your account credentials, and all actions under your account. You must use the platform in compliance with applicable laws in Malaysia.
4. Fees and payments
Subscription and add-on fees are billed in MYR as shown on our pricing page. Payment processing may be handled by third-party providers (for example Stripe). Refund and billing-error rules are described in our Refund Policy.
5. Privacy and personal data
Your use of the platform is also governed by our Privacy Policy, which explains how we collect and process personal data.
The personal data terms below form part of these terms. Operators are also bound by the Operator Data Processing Agreement.
Personal data terms
Last updated: 18 October 2026
Available in English and Bahasa Malaysia. If the two versions differ, the English version prevails.
Your content and personal data
1. You keep ownership of the content you submit. You grant us a licence to host, process and display it only as needed to provide, secure and support the service.
2. Our Privacy Policy forms part of these Terms. It explains what personal data we collect, why, who we disclose it to, and your rights under the Personal Data Protection Act 2010 (PDPA).
3. Your Antlerzone account (name, contact details, identity verification and the documents you upload to it) belongs to you. A business on our platform can only see your identity, bank, statutory and address details after you approve that business, as described in the Privacy Policy.
If you are an operator (a business using the service)
4. For personal data of your own customers, tenants, guests, staff and owners that you enter into the service, you are the data user (controller) and we process it on your behalf. The Operator Data Processing Agreement applies and forms part of these Terms.
5. You must have a lawful basis, and give any notice the PDPA requires, before you enter someone's personal data into the service.
6. You must use personal data seen through the service only for your dealings with that person. You must not copy, export, sell or share it with anyone else, or use it to look up people you have no dealings with.
7. You are responsible for your staff's access. You must give each staff member only the access they need and remove access when they leave.
8. You must tell us without delay, and in any case within 24 hours, if you become aware of unauthorised access to personal data in your account.
Changes to these Terms and the Privacy Policy
9. We may update these Terms or the Privacy Policy. We will post the new version with a new "Last updated" date.
10. For an ordinary change, we will tell you through the service or by email at least 14 days before it takes effect. If you keep using the service after that date, you accept the change.
11. For a material change (a new purpose for your personal data, a new class of recipient, or any change affecting sensitive personal data such as biometric data) we will notify you by email and in the service and, where the law requires, ask for your consent again. We will not apply that change to you until you give it.
12. If you do not agree to a change, you may stop using the service and close your account.
Questions about these Terms or your personal data: info@antlerzone.com (Data Protection Officer: Lim Ye Yong).
6. Service availability
We may update, improve, suspend, or discontinue parts of the platform from time to time. We do not guarantee uninterrupted or error-free service at all times.
7. Limitation of liability
To the extent permitted by law, CLEAN LEMONS ENTERPRISE is not liable for indirect, incidental, or consequential losses arising from use of the platform. Disputes between operators and their clients remain between those parties.
8. Changes and contact
We may revise these terms from time to time, with notice as set out in the personal data terms above. Continued use after the change takes effect means you accept it. For questions, contact cleanlemonsjb@gmail.com.